Welcome to white wax, specialist in waxing tanning and eyelash extensions and lifts. White wax was opened in Melbourne in 2009, however have been experts in waxing since 1999. With over 17 years of industry experience, our team is proud to provide you with the highest quality of customer service.
At White wax we provide our clients with quality service and products backed by our customer satisfaction guarantee.
- For whatever reason you are unhappy with your service we require you to make contact with us with in 24hr and we will gladly rectify the problem with no charge.
- We strictly do not refund on services however we do offer refund on products as long as they haven’t been opened or used.
- We do have a 12 hr cancelation policy. We offer SMS and email confirmation services more than 24 hrs. prior to your service. We reserve the right to cancel or forfeit any unconfirmed appointments.
- If you cancel with -in the 12hrs prior to your service we will require you to pay 50% of the cost of service you booked in for.
- For clients who confirm and don’t show up we will require you to pay 50% of future appointments when you book in.